Dubai Investments has entered into a strategic agreement with Angola’s Sovereign Wealth Fund (FSDEA). This agreement aims to drive collaboration on the development of large-scale real estate projects in Luanda Province, Angola.

The signing of the agreement in Luanda underscores a shared vision to foster a new era of investments in modern urbanisation and sustainable development within the Angolan capital. The initial focus of this partnership is on the development of Cazanga Island within the Luanda Archipelago, said a statement.

Khalid Bin Kalban, Vice Chairman and CEO of Dubai Investments signed the agreement with Armando Manuel, Chairman of the Board of FSDEA. Also present was Angola’s Secretary of State for Urban Planning, Manuel Canguezeze, representing the Minister of Public Works and Urbanism.

Commenting on the agreement Kalban said, “This is an important milestone for Dubai Investments as the group expands its footprint internationally. Dubai Investments first entered the Angolan market with the development of DIP Angola, an integrated mixed-use hub inspired by the group’s highly successful flagship development in the UAE.”

“This agreement with FSDEA marks the group’s second venture in the country and provides a strong platform to further extend Dubai Investments real estate expertise. With a 30-year legacy of delivering ambitious projects, the group is proud to contribute to the development of modern, sustainable communities in Luanda and reinforce its commitment to supporting Angola’s urban development journey,” he added.

As part of the agreement, the Angolan Sovereign Fund will participate in the investment through a special purpose vehicle that will hold the land rights for the designated areas. This structure allows Dubai Investments to leverage its development expertise to transform land already identified for real estate into modern, sustainable communities. This will unlock value for Angola’s urban and tourism potential, the statement explained.

Manuel added, “The signing of this agreement strengthens the Sovereign Wealth Fund’s commitment to mobilising international capital and know-how for the development of high-impact real estate and tourism projects in the country. We believe that the real estate sector, combined with tourism, has tremendous potential to transform the urban profile of our capital, enhancing its natural resources, coastline, and rich cultural heritage.”

The initial phase of this collaboration will focus on developing Cazanga Island within the Luanda Archipelago. This development will create new opportunities for urban, residential, and tourism-led projects in Angola. This partnership underscores Dubai Investments’ growing global presence and aligns with the UAE’s broader vision of fostering cross-border partnerships that drive sustainable growth, investment diversification, and urban innovation, the statement concluded.

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Source: ME Construction News

Emrill has launched its next-generation customer engagement platform in partnership with implementation specialist CS Infocomm. The platform, powered by Genesys Cloud CX, is now live after a four-month transformation program that migrated Emrill’s legacy contact centre to a modern, AI-enabled cloud-based solution.

Emrill’s decision to adopt Genesys was driven by its vision to enhance customer experience and operational efficiency. The new platform offers advanced capabilities such as omnichannel integration, live call monitoring, screen recording, and real-time analytics. These tools empower teams to provide customer service across the organisation.

The platform redefines customer engagement by replacing fragmented and manual processes with a unified omnichannel system that integrates voice, email, web chat, social media, and WhatsApp into a single agent desktop. Intelligent routing, Interactive Voice Response setup, auto-dialer, live monitoring, performance dashboards, and detailed reporting capabilities enable agents to deliver tailored customer experiences while providing real-time operational visibility.

By centralising interactions and customer history in a single system, the Genesys Cloud CX platform eliminates the need for agents to switch between multiple screens. This reduction in handling times and improved first-contact resolution rates are evident within weeks of the platform’s go-live.

Emrill and its home and property maintenance services division, mplus, have reported measurable improvements, including consistently high customer satisfaction (CSAT) response rates ranging between 70 and 80 percent, and a reduction in escalations. Agents have also reported high adoption rates, citing the platform’s intuitive interface and enhanced functionality as key drivers of operational confidence, said a statement from Emrill.

Emrill currently manages over 4,000 customer interactions daily across various channels, including voice, email, social media, web chat, and WhatsApp. The platform enables Emrill to deliver consistent and efficient support to customers across the UAE.

Stuart Harrison, Emrill’s CEO said, “The successful launch of our omnichannel contact centre marks another significant milestone in Emrill’s digital transformation journey. Partnering with Genesys has allowed us to implement a platform that unifies every customer touchpoint, giving our teams the tools and insights they need to deliver exceptional service efficiently and consistently. This initiative reflects our ongoing commitment to innovation and customer-centricity, ensuring we remain ahead of evolving customer expectations.”

Hussain Saifuddin, Head of ICT at Emrill added, “This project is a cornerstone in our vision to transform customer service through technology. By implementing Genesys Cloud CX, we have equipped our teams with advanced tools such as real-time analytics, intelligent routing and a unified agent desktop. These capabilities not only improve efficiency but also enable us to deliver more personalised and seamless experiences for our customers. The new contact centre platform is a core component of Emrill’s broader technology strategy, which focuses on leveraging automation, real-time analytics and AI to enhance service delivery, improve operational efficiency and strengthen customer relationships across all divisions.”

Karim Ismail, Enterprise Account Executive at Genesys noted, “At Genesys, we believe great customer experiences are orchestrated with care and intention. Today, we are proud to celebrate Emrill’s go-live on Genesys Cloud, where every interaction can feel seamless, meaningful and human. This is just the beginning of our journey together and we look forward to exploring new ways with Emrill to create even more powerful experiences in the future with the help of Genesys AI.”

Rajesh Yadav, Global Technology Head and CTO at CS Infocomm concluded, “This launch is a perfect example of what happens when expertise, innovation and shared vision come together. As Emrill’s implementation partner, CS Infocomm is proud to work alongside Emrill and Genesys to truly power innovation together to deliver a next-generation cloud contact centre that transforms the customer experience. Together, we’re building a scalable, intelligent platform that will keep raising the bar for customer experience.”

Post-launch, Genesys and CS Infocomm have continued to provide support and have aligned on the future roadmap to ensure the platform evolves in line with Emrill’s long-term objectives. Future phases of the project will see the introduction of AI-powered chatbots for WhatsApp, real-time performance dashboards and advanced routing with customer journey analytics, further enhancing scalability and service quality, the statement said.

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Source: ME Construction News

EMSTEEL has announced that it has successfully delivered hydrogen-based rebar for the construction of Abu Dhabi’s first Net Zero carbon mosque in Sustainable City, Yas Island.

The move is said to be a regional first, as Aldar becomes the inaugural developer in the MENA region to use low-emissions hydrogen-based steel.

“This landmark delivery reinforces EMSTEEL’s commitment to driving industrial sustainability and accelerating the UAE’s transition to a low-carbon economy. In collaboration with Aldar, EMSTEEL is setting a powerful precedent for the adoption of green steel across future residential, commercial, and public infrastructure projects. The partnership signals a bold shift in the construction industry, emphasising the role of innovative, locally manufactured materials in achieving national climate goals and redefining the future of urban development,” said Engineer Saeed Ghumran Al Remeithi, Group Chief Executive Officer, EMSTEEL.

The rebar, produced using hydrogen from EMSTEEL’s green hydrogen pilot project developed in partnership with Masdar last year, plays a critical role in enabling the mosque to achieve LEED Zero Carbon certification – a pioneering milestone in sustainable architecture for the capital, said a statement from the company.

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Azizi Developments has entered into a new contract with Modern Plastic Industry (MPI), a manufacturer of high-performance piping solutions, serving the construction, infrastructure, and industrial sectors. The partnership will enable MPI to supply UPVC pipes and fittings for high-pressure and drainage applications across several of Azizi’s projects in Dubai.

Farhad Azizi, Group CEO of the Azizi group of companies said, “We are delighted to be partnering with MPI, a homegrown leader whose values and commitment to excellence resonate with our own. As a UAE-based developer, we take pride in supporting local businesses that are driving innovation and quality across our nation’s supply chain. This partnership reinforces our dedication to sourcing the very best materials, ensuring that our developments continue to set new benchmarks in Dubai’s real estate sector.”

Alongside the partnership, the developer also discussed Azizi Milan, a master-planned community designed with sustainability and nature in mind, with the goal of bringing the essence of Milanese charm to Dubai. The development is expected to be home to a population of 144,000, and will also feature 800 hotel units. The tallest towers, reaching heights of up to 70 stories will dominate the northern skyline, while low- to mid-rise buildings from 25 to 35 stories will create a quieter residential atmosphere in the central part of the development, the developer said.

Sustainability is the cornerstone that guides the development of this contemporary carbon-conscious community. Beyond a diverse range of green building practices, every building will boast its own beautifully landscaped rooftop garden. The entire roof, as well as all podiums and numerous dedicated areas surrounding the residences, will be adorned with trees and flowers, it added.

Infinity pools will be surrounded by lush greenery. Each building will feature panoramic elevators, which will provide residents and visitors with views of the community’s nature, its fountains and water features, and its array of sports courts and other facilities.

Azizi Milan is billed as a dynamic and self-sustaining haven, and will boast a diverse range of residential projects, mall, luxury hotels, retail districts, office spaces, and lifestyle amenities. These amenities include schools, nurseries, mosques, wellness facilities, and parks, catering to the diverse needs of its residents. Centric planning principles are integrated into the layout, ensuring easy movement and minimising congestion and overcrowding. Additionally, a canal will provide a unique waterfront setting for those who will make this prestigious city their new home, the developer added.

Azizi Milan follows the blueprint of Azizi’s Riviera in MBR City and Azizi Venice in Dubai South, with Azizi Developments serving as the master developer. The company’s commitment to holistic development is evident in its oversight of road networks and general infrastructure, ensuring an integrated, all-inclusive, and well-thought-through environment, the statement concluded.

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In a bid to advance cybersecurity and innovation in smart infrastructure, sirar by Stc and the King Abdullah Financial District Development and Management Company (KAFD DMC) have announced a strategic partnership. The partnership aims to leverage AI-powered cybersecurity capabilities across KAFD’s smart infrastructure, further solidifying its position as one of the most advanced business and lifestyle destinations in the region. The collaboration will establish a comprehensive digital security framework aligned with global practices in cybersecurity. This framework aims to enhance threat detection, readiness, resilience, and operational continuity.

As part of the agreement, sirar by STC will leverage its expertise in managed security operations through its nationally Tier-1 licensed Managed Detection and Response centre. This centre provides 24/7 monitoring, enabling KAFD to detect and respond to evolving threats effectively. This will safeguard critical operational systems and ensure sustainable and reliable infrastructure performance.

Beyond protecting core systems, the partnership will also secure KAFD’s broader smart infrastructure. This includes safeguarding Internet of Things (IoT) devices, sensors, and control systems that are deployed across the district. AI-powered monitoring will be applied to protect mobility, lighting, and building management systems. They will strengthen the security of KAFD’s public wireless infrastructure and ensure safe digital participation for residents, tenants, and visitors.

Since its launch in 2008, KAFD has grown into a leading business and lifestyle destination in the region. The district spans 1.6m sqm and boasts 1.4m sqm of Grade A office space. It houses 19 regional headquarters and over 140 office tenants. KAFD is home to Riyadh’s largest metro station, a cutting-edge conference center, and 42 climate-controlled skywalks. These skywalks are officially recognised by Guinness World Records as the World’s Largest Continuous Pedestrian Skyway network. A monorail system is set to launch in 2027, further enhancing connectivity and increasing the demand for advanced cybersecurity solutions, said the statement.

Sharaf Alzahrani, Chief Commercial Officer of sirar by stc added, “This collaboration with KAFD underscores our unwavering commitment to enhancing operational security, particularly in smart and highly advanced sectors. Through our cutting-edge security operations management solutions, we aim to build a secure digital environment that ensures the sustainability of critical infrastructure and enables organisations to effectively navigate the rapidly evolving technological landscape. This will contribute to maintaining stable and uninterrupted operations with the highest levels of efficiency and reliability.”

Abdulelah Altayeb, Chief Governance and Risk Officer at KAFD DMC added, “KAFD’s Smart City ecosystem and advanced digital infrastructure position us at the forefront of implementing robust cybersecurity measures to protect and empower our growing business community. With the Kingdom’s cybersecurity market valued at approximately US $3.78bn in 2024 and projected to grow at an annual rate of 13% over the next five years, our partnership with sirar by stc reflects our commitment to continuously strengthening our digital capabilities, staying ahead of evolving threats, and fostering innovation, and ensuring a secure, future-ready environment for our tenants and partners.”

This partnership reflects the shared commitment of sirar by stc and KAFD to developing smart infrastructure that can adapt to digital challenges, enhance operational agility, and support secure digital transformation that position the kingdom as a global financial, lifestyle and technology hub, the statement concluded.

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Source: ME Construction News

When we think of a city, we picture skylines and landmarks. But behind the scenes, thousands of coordinated decisions, from traffic signals to road layouts, keep everything moving. As populations grow and economies expand, smart urban planning has shifted from luxury to necessity, powered by digital tools that can keep pace with modern life.

Cities of data

Data is the new cement of city life. Real-time information flows from construction sites, utilities, and transport systems into insights that guide planning, optimise energy use, and improve liveability. When analysed over time, this data not only solves immediate issues but also predicts future needs, from infrastructure maintenance to population growth.

The results are tangible. Safer roads, reliable utilities, reduced waste, and cleaner air follow naturally from data-led decisions. At the heart of this transformation are Digital Twins, virtual mirrors that let cities learn, adapt, and respond in real time. By turning data into a living pulse, they enable holistic urban management where streets, systems, and structures evolve intelligently.

This vision is already taking shape in Dubai, from Expo City Dubai, where sustainability and technology come together to create a lively, modern neighbourhood, to District 2020, which blends work, life, and leisure through seamless smart systems and vibrant community spaces. Globally, the impact is recognised, with Dubai advancing eight places to rank fourth worldwide and Abu Dhabi following fifth in the IMD Smart City Index, an annual ranking that measures both the economic and technological progress of cities.

Digital foundations and smarter construction

Building smarter cities relies on a digital backbone. IoT sensors monitor humidity, traffic, and energy use; smart meters and cameras feed live data; and edge computing ensures decisions are made instantly. On the software side, integration platforms combine data from grids, transport, and waste into a unified system, with open APIs allowing new innovations to plug in seamlessly. This shift is no longer theoretical. A survey by HiveMQ found more than 60% of urban leaders say real-time IoT data has already reshaped daily city operations, from predictive traffic light management to climate-responsive buildings.

AI acts as the city’s central nervous system, predicting energy demand, managing waste, improving safety, and keeping traffic flowing. Machine learning adds self-monitoring and even self-healing capabilities, detecting and resolving issues in real time to keep services running with minimal downtime.

Smarter construction is where the process begins. Modular builds and robotics shorten timelines and reduce waste, while digital tracking monitors carbon footprint, performance, and user satisfaction. Combined with digital twins and real-time feedback loops, construction becomes a cycle of continuous improvement, delivering projects faster, cleaner, and smarter.

The cities we build today must be designed for tomorrow – connected, adaptive, and people-focused. As technology reshapes construction and skylines evolve, cities will no longer just be built for us, they will be built with us, learning and adapting alongside people.

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RRS International Development has broken ground on the NH Collection Ras Al Khaimah Al Marjan Island Hotel & Apartments, which is billed as a major milestone for the project.

The US $100mn mixed-use project is being developed in collaboration with Minor Hotels and will bring the NH Collection Hotels & Resorts brand to Al Marjan Island for the first time. This follows the hospitality brand’s second branded residential offering in the UAE, after the success of the first project located on the Palm Jumeirah, Dubai.

“This groundbreaking is more than the start of construction – it’s the beginning of a new chapter for this incredible project and celebration of the overwhelming interest we have received. Oversubscribed at launch, we are grateful for the investor confidence shown in both the NH Collection brand and RAK’s emergence as a world-class lifestyle destination,” said Rakesh Mirchandani, Co-Founder of RRS International Development FZ LLC and Partner at RRS Capital Management LLC at the groundbreaking ceremony.

Featuring 121 hotel keys and 36 branded apartments, the development will deliver a blend of five-star hospitality and contemporary living, offering sea views, high-design interiors, and a full suite of luxury amenities. What sets this project apart is its unconventional design with an extraordinary fusion of tropical luxury and desert mystique, said a statement.

The design that has been envisioned by RRS has been executed by Arkiplan Consulting Architects & Engineers, to bring to life the wave-inspired architecture, which will capture the motion of the ocean, and provide guests with a connection to the desert and the sea. Inside, the tropical interiors by B8 Architectural Prospective Drawings Services will feature lush greenery, open spaces, and vibrant décor, offering a refreshing escape. The project emphasises smart design and lifestyle-led features, the developer said.

HMK Engineering Consultants has been appointed as the Architect of Record, collaborating with Arkiplan Consulting Architects & Engineers, the lead consultant. Innovate Project Development will serve as the Project Manager, while Atlas Star Piling Foundation is appointed as contractor for the project’s enabling works. The collaborations aim to ensure that the NH Collection Ras Al Khaimah Al Marjan Island Hotel & Apartments will be delivered to the highest standards of quality and completed on schedule.

Sanjay Narayandas Dhawan, Co-Founder of RRS International Development FZ LLC and Partner at RRS Capital Management LLC FZ added, “We see Ras Al Khaimah at a turning point. With multi-billion-dirham investments in tourism and leisure, including upcoming gaming resorts, the emirate is attracting a new wave of international attention. This development aligns with that momentum, setting a new benchmark for branded residences and hospitality-led living in the region.”

The NH Collection Ras Al Khaimah Al Marjan Island Hotel & Residences reflects RRS International Development’s commitment to delivering high-quality, design-driven projects with speed, precision, and a strong investor focus, the statement noted.

The groundbreaking not only marks the start of construction but also lays the foundation for a landmark destination set to elevate Ras Al Khaimah’s profile on the global stage. Building on this momentum, RRS is charting an ambitious future — with upcoming developments planned across prime locations and a pioneering digital venture aimed at making smart and luxurious properties more accessible, affordable, and lucrative to own, the statement concluded.

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Source: ME Construction News

TAQA Distribution, a subsidiary of Abu Dhabi National Energy Company (TAQA) and Aldar have entered a strategic partnership to support the development of sustainable, integrated communities in Abu Dhabi.

The agreement was signed by Omar Al Hashmi, CEO, TAQA Distribution, and Adel Abdulla Albreiki, CEO, Aldar Projects.

Under the agreement, TAQA Distribution and Aldar will assess areas of cooperation across Aldar’s infrastructure portfolio, with a focus on enhancing utility delivery and long-term operational efficiency for the benefit of future projects in the emirate of Abu Dhabi.

TAQA Distribution will contribute its strong expertise in planning, implementing, and operating utility networks across various phases of infrastructure development. This includes providing interim and permanent electricity and water supply solutions, evaluating infrastructure designs, supporting the implementation of private utility networks, and identifying opportunities to integrate innovative, sustainable, and energy-efficient technologies. The partnership also aims to enhance cost-efficiency and improve the overall management of utility services through the deployment of advanced digital tools and analytics.

Omar Al Hashmi explained, “This agreement enables us to align with a key development partner in Abu Dhabi to deliver reliable, future-ready infrastructure that meets the evolving needs of the emirate’s growing population. By leveraging our operational excellence, sustainable practices, and customer-centric utility services, we aim to support Aldar in building high-quality, connected communities. This collaboration reflects our ongoing commitment to supporting national priorities and delivering tangible value to the communities we serve across the Emirate of Abu Dhabi.”

Adel Abdulla Albreikiadded added, “As a key partner of the Abu Dhabi government, Aldar is committed to ensuring the emirate retains its position as one of the world’s most desirable locations to live, work, and visit. The delivery of key infrastructure is critical and with TAQA’s partnership we will be able to deliver projects that are more integrated, efficient, and sustainable, serving the best interests of all those who call Abu Dhabi home.”

The agreement also opens the door to the adoption of digital innovations in utility services, including condition monitoring, predictive maintenance, and data-driven performance management.

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Aluminium Bahrain (Alba) and the Bahrain Center for Strategic, International and Energy Studies (Derasat) have signed a MoU with a view to advancing environmental, social and governance (ESG) initiatives in support of the Kingdom’s sustainability goals.

The agreement outlines joint efforts to enhance energy efficiency, reduce carbon emissions and balance economic and environmental priorities. Key initiatives include a specialised research study to identify the optimal energy mix for Alba’s operations and the development of a unified ESG framework. A joint task force of experts from both organisations will lead these efforts.

The agreement was signed on 27 August at Derasat’s Awali headquarters by Alba CEO Ali Al Baqali and Derasat CEO Abdulla Mohamed Alahmed, in the presence of senior representatives from both organisations.

Ali Al Baqali commented, “This MoU with Derasat is a testament to Alba’s unwavering commitment to sustainability and innovation. By combining our industrial expertise with Derasat’s research capabilities, we are laying the groundwork for transformative ESG initiatives that will not only benefit Alba but also contribute to Bahrain’s national goals”.

“Together, we aim to pioneer solutions in renewable energy and carbon reduction that are both economically viable and environmentally responsible,” he added.

Abdulla Mohamed Alahmed concluded, “Through advanced mathematical modelling and scenario analysis conducted by our Artificial Intelligence and Renewable Energy Lab (AIRE Lab), we aim to deliver practical, data-driven solutions that support Bahrain’s long-term economic competitiveness and environmental goals.”

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According to a new report by JLL, Saudi Arabia’s residential market is showing signs of increasing maturity, with several urban centres demonstrating significant increases in rental rates.

JLL’s ‘KSA Living Market Dynamics – Q2 2025’ shows these trends as being fuelled by evolving end-user needs and a growing preference for affordable apartment living. New levels of market activity are also underpinned by the Kingdom’s ambitious urban development projects under the Vision 2030 agenda, which continue to attract substantial investments into the key residential markets of Riyadh, Jeddah and the Dammam Metropolitan Area. These investments are further propelled by population growth, economic diversification, and the government’s home ownership initiatives, the firm said.

The report also highlights the strategic impact of master-planned communities as the growing demand for integrated living environments shapes future supply, particularly in Riyadh and Jeddah.

Saud Al Sulaimani, Country Lead and Head of Capital Markets, JLL Saudi Arabia said, “The Saudi Arabian residential market is maturing, reflecting a dynamic landscape driven by the Kingdom’s broader objectives to meet end-user needs. While ongoing government initiatives have led to strong underlying demand, the sector is poised for further evolution and diversification, catalysed by the upcoming foreign ownership law to be implemented in January 2026. This legislation is expected to invigorate the sector and boost real estate supply, attracting international developers and investors to the Saudi market, thereby opening a broader range of opportunities for all stakeholders across the Kingdom.”

JLL’s analysis reveals compelling performance indicators across the Kingdom, with Riyadh’s residential market continuing to show positive momentum, demonstrating a 15.1% surge in villa prices and a 13.3% increase in apartment prices in Q2 2025. Rental rates in the capital climbed by 13.9% annually for villas, while apartment rents rose by 6.9%.

Jeddah’s market showed a more fragmented performance. Although villa prices rose by a modest 4.4% annually, apartment prices experienced a slight 3.0% decline over the same period. In the rental market, Jeddah’s apartment rents increased by 2.4% annually, while villa rents decreased by 2.8%.

JLL’s report also provided insights into the distinct landscape of the residential market in the Dammam Metropolitan Area, encompassing Dammam, Al Khobar, and Jubail. With waterfrontage and fair weather, it is a popular destination for waterfront homes among the Saudi population. This is reflected in the growing demand for high-end residential developments offering a broad range of community and recreational amenities, including green spaces such as parks.

Al Khobar, known for its high-quality compounds and villas, saw apartment prices increase by 5.8% and villa prices by 2.2% annually. In Dammam, which has more apartment assets, prices remained relatively stable for apartments, while villa prices recorded a marginal increase of 1.8% annually.

The Kingdom’s prime urban areas showcased varied transactional dynamics, according to JLL’s latest report. Jeddah and Al Khobar recorded increased sales transactions, underscoring strong market activity in these regions, while Riyadh and Dammam experienced slight declines.

In the capital, total sales transactions decreased by 1.5% in the year to Q2. Of the 2,758 transactions recorded, apartments were in the majority (81.3%). An Narjis emerged as the most popular area for apartment transactions (21.9%), while Al Yasmeen led in terms of villa transactions (21.9%).

The volume of residential transactions in Jeddah increased by a significant 46.1% year-on-year to Q2 2025, totaling 1,100, with Al Marwah being the preferred area for apartment transactions (26.1%) and Ar Rawdah for villa transactions (17.0%). Al Khobar saw a marked 23.7% increase in sales transactions, while total sales transactions in Dammam decreased by 6.7% year-on-year to Q2 2025. Apartments comprised the majority of these transactions in both cities.

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Source: ME Construction News